Example of Enterprise plan

For middle size contact center

Outline:
Monthly 4,000 incoming call,100 FAQ, Single telephone number, max 25 concurrent(simultaneous) call, no SMS, no recording, no Transfer call to Operator, no API integration option.

Initial Cost:   USD 1,500(Includes scenario design and construction costs)
Yearly Cost: USD  14,400(Monthly USD1,200, Phone number and call charges included)

Reference Information:
US6/call * 4,000call/month  = Monthly US24,000 in Japan Market if human operator handle it. By using our service, monthly cost would be reduced to 1 /20(5%). Service hours would be expanded to 24/365.   
 

For large size contact center

Outline:
Monthly 30,000 incoming call,500 FAQ, Single telephone number, max 300 concurrent(simultaneous) call, no SMS, no recording, no Transfer call to Operator, no API integration option.

Initial Cost:   USD 7,500(Includes scenario design and construction costs)

Yearly Cost: USD  108,000(Monthly about USD9,000, Phone number and call charges included) 

Reference Information:
US6/call * 30,000 call/month=Monthly US180,000 in Japan Market if human operator handle it. By using our service, monthly cost would be reduced to 1 /20(5%). Service hours would be expanded to 24/365.  


For outbound calls

Estimate 5,000 calls per month. (=227call/ day * 22 working days)
2 main call flow(like delivery announce + Reminders for late payments).

Initial Cost:   USD 2,200(Includes scenario design and construction costs)

Yearly Cost: USD  69,600(Monthly about USD5,800, Phone number and outbound call charges included) 

 

 

Related Posts

How Integrating telephony bot with gmail and google calendar can help your business
If you own a business, you'll know that answering inbound phone calls is essential but not easy with a limited number...
Read More
AI phone "DELIGHT Assistant" automatically responds to congestion calls
Back For stores, fitness clubs, and shared office We are glad to announce the launch of a service that automatically ...
Read More
Telephony AI vs. Interactive Voice Response (IVR)
Nowadays, technological solutions occupy their places in companies' contact centers and call centers, which save them...
Read More